{"id":53,"date":"2006-09-13T12:31:44","date_gmt":"2006-09-13T20:31:44","guid":{"rendered":"http:\/\/simplepie.org\/blog\/2006\/09\/13\/support-questions\/"},"modified":"2006-09-13T12:36:47","modified_gmt":"2006-09-13T20:36:47","slug":"support-questions","status":"publish","type":"post","link":"https:\/\/simplepie.org\/blog\/2006\/09\/13\/support-questions\/","title":{"rendered":"Support Questions"},"content":{"rendered":"<div class=\"blogimage\"><img decoding=\"async\" src=\"\/images\/128\/bboard.png\" alt=\"Support\" \/><\/div>\n<p>SimplePie&#8217;s community of users keeps getting larger and larger, and we think that&#8217;s just dandy.  That also means that there have been flood of new questions at the support forums, and I just want to say two things about that.<\/p>\n<p>First is that there is a note near the top of the forum page that is highlighted in yellow, and has a link to the <a href=\"http:\/\/simplepie.org\/support\/viewtopic.php?id=3\">Bug Reporting Guidelines<\/a>.  Please, understand that it makes our lives MUCH simpler if we have that information when you post about your issue.  I&#8217;ll oftentimes need to begin with asking someone what version of SimplePie they&#8217;re using because it simply wasn&#8217;t stated up front.<\/p>\n<p>Secondly, because the forum questions have picked up recently, from time to time, a forum question might get overlooked or missed.  It&#8217;s not that we don&#8217;t want to help you, but occasionally something will get missed.  If you think this may have happened, please bump the thread so that we can find your question again.<\/p>\n<p>Thanks for the questions, and we&#8217;ll continue to do the best we can to continue answering them. \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SimplePie&#8217;s community of users keeps getting larger and larger, and we think that&#8217;s just dandy. That also means that there have been flood of new questions at the support forums, and I just want to say two things about that. First is that there is a note near the top of the forum page that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-53","post","type-post","status-publish","format-standard","hentry","category-simplepie"],"_links":{"self":[{"href":"https:\/\/simplepie.org\/blog\/wp-json\/wp\/v2\/posts\/53","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simplepie.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/simplepie.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/simplepie.org\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/simplepie.org\/blog\/wp-json\/wp\/v2\/comments?post=53"}],"version-history":[{"count":0,"href":"https:\/\/simplepie.org\/blog\/wp-json\/wp\/v2\/posts\/53\/revisions"}],"wp:attachment":[{"href":"https:\/\/simplepie.org\/blog\/wp-json\/wp\/v2\/media?parent=53"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/simplepie.org\/blog\/wp-json\/wp\/v2\/categories?post=53"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simplepie.org\/blog\/wp-json\/wp\/v2\/tags?post=53"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}